FloodAssist Technician Sucking Water and Drying Wet Carpets

Dry
Quickly

With Newcastle's leading
drying team

What We Do

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On-site In 60 Minutes

We’re ready to help you when you need us most, for both residential and commercial properties.

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Suck Up & Remove Water

We quickly extract all water from carpets and floors to stop further damage and start the drying process.

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Carpet & Walls Drying

We use industrial fans and dehumidifiers to remove hidden moisture, under your carpets and behind your walls.

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Compliance & Documentation

We’re IICRC certified, guaranteeing protection against mould contamination, transparent upfront pricing.

Some of Our Clients

Thousands of Australians trust Flood Assist™ to restore their homes and businesses quickly and safely after water damage.

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Why You Need Us

Designed For the Unexpected

A burst flexi hose. An overflowing bathtub or shower. A pipe bursting inside the wall. A leaking roof. Rising water from drains. Water seeping through doors, windows and walls. Whatever the emergency, wherever it happens, we’re ready to respond. With Flood Assist, you get peace of mind knowing the best water damage specialists and equipment are always on your side.

What Our Clients Say

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Flood Assist came promptly and dealt with the situation quickly and efficiently. They provided me with ample time to contact my insurance company and secure their reimbursement for the work Flood Assist completed at my place. I appreciated the polite, patient and respectful communication during a most stressful and frustrating time.

Lindsay Dobell

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What Makes Us Different

When It Comes to Flood Restoration, Not All Companies Are Equal

We’re the red button you push in an emergency. Flood Assist has been a pioneer in the restoration field for decades, always at the forefront of innovation and service. Family owned and operated, we’re known for professionalism, top-tier quality, fair pricing and a team that always serves with a smile. With DryX SuperFast™ Drying Technology, the Tramex ME5 Moisture Detectors, an unmatched attention to detail, and compliance certificates on every job, we set the standard for restoration done right.

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Happy Customers

From major brands like Mercedes to everyday homeowners

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Flood Restorations

Including recoveries after Australia's worst storm seasons and natural disasters

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Successful Drying Outcomes

Ensuring every home is left safe, dry and mould-free

Don’t delay, call now

02 4011 8690


Emergency Hotline Monday to Sunday 24/7


Project Management Monday to Sunday 6:00am–10:00pm


Administration Enquiries Monday to Friday 9:00am–5:00pm

Request a Flood Restoration Service

Fill out this form for urgent water extraction and drying services within your property. (Please note that we do not offer plumbing or roof repair services.)

Understanding How it Works

1. Immediate Response

1. Immediate Response

Flood occurs → Call Flood Assist We’re on-site within 60 minutes

2. Professional Restoration

2. Professional Restoration

We set up the project → Monitor progress → Complete the job

3. Peace of Mind

3. Peace of Mind

You receive the report & invoice → All work fully documented

FAQs

Don't Just Take Our Word For It

5 star rating
96%

Satisfaction rate on Flood Assist Window, based on 500+ reviews